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Terms & Conditions

Health Foods Online may alter these Terms & Conditions at any time and they will be effective immediately they have been entered onto the Health Foods Online website. It is your responsibility to check the Terms & Conditions on a regular basis.

In accepting these Terms & Conditions, it is deemed that they have been read, understood and accepted by you, upon your usage and order placement at this site.

If you do not agree to these conditions, you should leave this site immediately.

Please note: Health Foods online sell and deliver products only within Australia

Disclaimer: Information

Information used on this site is not to be a substitute for medical or professional healthcare advice. If you need advice, you should contact your doctor or healthcare professional before taking any supplements, especially if you are currently on prescription medication or have a medical condition that by taking some supplements, may impact your health.

The information that Health Foods Online provides is only to be used for information purposes.   Pictures used are for demonstrations purposes.

Health Foods Online does not warrant, and shall have no liability for loss, damage or outcomes from using the information provided by Health Foods Online, at this website, or linked to or from this website.

Any information used is purely at the user's own risk.

Disclaimer: Limitation of Liability of Products Sold

Health Foods Online makes no representations or warranties, either express or implied of any kind with respect to products sold on this website including, but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to Health Foods Online arising from any product sold on this website shall be the price of the product ordered. In no event shall Health Foods Online, its directors, officers, employees and representatives be liable for special, indirect, consequential or punitive damages related to products sold.

Disclaimer: Site use

You agree to use Health Foods Online site for lawful purposes, and not hold Health Foods Online's directors, officers, employees and representatives liable for any inaccuracies, deficiencies, copyright compliance, legality or decency of material contained herein and in third party sites, and you hereby waive irrevocably any claim against Health Foods Online with respect to such sites.

Orders:

All prices quoted are inclusive of GST (where applicable). Prices and availability are subject to change at any time, without notice. Health foods Online reserves the right to cancel any order at any time. If an order is cancelled, a full refund of the cancelled order will be made to the customer's account within 3 working days. We will only deliver in Australia and unfortunately cannot accept orders from overseas.

Refund Policy:

Health Foods Online will not refund because you have changed your mind after the order has been shipped, or if you have ordered the wrong product. If there was an error on behalf of Health Foods Online or the goods are faulty, goods will be replaced at no extra charge to the customer, or a refund will be given within 3 working days of being notified.

The customer must inform Health Foods Online of any error by Health Foods Online within 3 working days of receipt of the order.

Applicable Law:

As far as possible this agreement, its terms and conditions and the use of this site shall be governed by the laws in existence from time to time in Australia. You agree that any claim relating to services provided and/or content of this site can only be dealt with in a court in Perth, in the state of Western Australia, Australia.

Privacy Policy:

Health Foods Online is an organisation that is committed to protecting the privacy of our customers.
Health Foods Online will only use the information you give us to provide our service to you.
Health Foods Online will not disclose any information to a third party unless legally required to do so.

Delivery Terms

In most cases your order will be picked, packed and posted within 1 - 4 working days. If it takes longer we will contact you by phone.

Delivery once picked and packed will depend on your location, however, as a guide:

Australia Capitals 4 - 5 working days
Australia Country 5 – 10 working days
Australia Remote 10 – 14 working days

Once posted item is lodged with Australia Post the posted item is no longer the responsibility of Healthfoods Online. Healthfoods Online will not be held responsible for goods lost by Australia Post.

Freight Costs

We charge a flat rate for delivery of $10.50 for registered packages within Australia. Orders over $150.00 are freight free.

For larger bulkier items we charge $15.00. The delivery charge will be calculated at the checkout.

Orders are packed with care and sent via Australia Post. As packages may require a signature, a daytime address where a signature can be obtained is required.

Your business address is recommended.  

Australia Post will leave a card and require you to sign and collect your parcel if no-one is available to sign for receipt.